With over 30 years of involvement in the IT sector, I bring a rich and varied background in computer repair, network design, and support.
My journey commenced in 1986 with computer troubleshooting and active participation in BBS (Bulletin Board System) and FidoNet communities, refining my technical skills and cultivating a deep passion for technology.
Throughout my professional journey, I’ve developed significant expertise in multiple domains:
- Hardware Repair: I dedicated six years to instructing hardware repair for major brands like Compaq, HP, Lexmark, Toshiba, and Samsung. This period provided me with profound knowledge of computer hardware components and troubleshooting techniques.
- Network Design and Support: Since 1997, I’ve been immersed in network design and support, collaborating with both Windows and Linux environments. My experience encompasses configuring and overseeing network infrastructure, implementing security protocols, and delivering continuous support for network operations.
- Operating Systems: Proficient in various operating systems, including Windows, Linux (Debian, RedHat, CentOS, Fedora, Ubuntu), and PFsense. I possess extensive experience in configuring and optimizing these systems for diverse purposes, ranging from basic office tasks to intricate network environments.
- Onsite Technical Support: For over a decade, I provided onsite technical support for office environments, addressing a wide spectrum of IT issues and ensuring seamless operations for businesses.
- Entrepreneurship: Since 2005, I’ve been self-employed, utilizing my expertise to deliver IT services to clients and businesses. As an entrepreneur, I’ve developed robust problem-solving skills, business acumen, and a customer-concentric approach to delivering IT solutions.
- Cybersecurity and Network Analysis: My interest in cybersecurity spans ethical hacking and network packet-level analysis. I derive satisfaction from tackling security challenges and devising innovative solutions to safeguard networks and data from potential threats.
In summary, my extensive experience, technical proficiency, and unwavering passion for technology empower me to offer comprehensive IT solutions and support to clients, ensuring their systems are efficient, secure, and tailored to their needs.
95 Thistledown Ct, Nepean, ON K2J 1J5
Ottawa, Canada Est.1997